Our Approach

Grooming with the individual in mind.

Every pet experiences grooming differently.

We take the time to understand their comfort, behaviour and individual needs — adapting the experience rather than expecting every pet to fit the same routine.

What does Fear Free mean?

Fear Free grooming focuses on recognising and reducing fear, anxiety and stress throughout the grooming experience.

At KAGAOMO, we pay attention to body language, allow time to settle, adjust our handling when needed, and work at a pace each pet can comfortably manage.

The goal isn't simply to complete a groom. It is to make the experience as comfortable and positive as reasonably possible.

What this looks like at KAGAOMO

  • TIME TO SETTLE

    Not every pet is ready the moment they walk through the door. Where needed, we give them time to take in their surroundings and become comfortable before beginning.

  • READING BODY LANGUAGE

    Behaviour is communication. We pay attention to the subtle signs of fear, anxiety and stress and adjust our approach accordingly.

  • ADAPTING THE EXPERIENCE

    There is no single approach that works for every pet. Handling, positioning, breaks and the grooming process may be adjusted according to the individual in front of us.

  • POSITIVE REINFORCEMENT

    Treats may be used throughout the grooming experience to encourage positive associations and reward calm, cooperative behaviour — with your permission and where appropriate for your pet.

Thoughtfully tailored.

Calmly delivered.

From first visits and nervous pets to seniors and those who simply need a little more time, every grooming experience is approached as an individual one.

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